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Consumer Issues- View allLast updated: 2026-03-13

Cooling-off Period in Japan: How to Cancel Contracts

Key Takeaways

  • ✓Door-to-door sales can be canceled within 8 days of receiving the contract
  • ✓MLM contracts have a 20-day cooling-off period
  • ✓Online shopping is not covered by the cooling-off system
  • ✓Cancellation requires only written or email notice with no reason needed

Cooling-off allows unconditional cancellation within 8 days (20 for MLM). Send written notice via registered mail. Online shopping is NOT covered.

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This article provides general legal information and does not constitute legal advice. For specific legal issues, please consult with a qualified attorney.

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Related Q&A

Q. What are the cooling-off periods and eligible transactions?

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Related Legal Terms

Cooling-off PeriodConsumer Contract ActProduct LiabilitySmall Claims Litigation

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